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Product Board Onboarding Breakdown - Full Product Board Case study. (16+ actionable insights for your business.)

Yui Wen

2024-10-01

Growth Marketer & SaaS Specialist

5+ years experience in scaling SaaS startups, specializing in growth hacking, user acquisition, and retention strategies. Proven track record of increasing MRR by 300% and reducing CAC by 40% for B2B tech companies.

A full breakdown of the best tips that Product Board uses in their Onboarding.

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Onboarding

Driving Traffic and Revenue with Product-Board: A Detailed Analysis

As someone who has been in the trenches of SaaS development, I can tell you that one of the most effective ways to drive traffic and generate revenue is by paying close attention to both user onboarding and feature organization. Let's dive deep into how Product-Board utilizes specific strategies and design elements that we can dissect and apply to our own SaaS ventures.

Effective User Onboarding and Engagement Strategy

  • Onboarding Simplicity: Product-Board immediately guides new users to start building their roadmap by asking for three feature ideas. This clear and straightforward task serves several purposes:
    • Keeps users focused on what’s essential at the beginning.
    • Reduces the cognitive load by not overwhelming new users with too many options or tasks.
  • Progressive Disclosure: Notice the 'Skip setup' button. This small addition allows more seasoned users or those in a hurry to bypass the initial setup. This flexibility can lead to higher user retention rates as it respects the user's time and expertise.

Feature Organization for Improved User Experience

  • Intuitive Categorization: On the right side, you can see a neatly organized Features Board with components classification. This helps users:
    • Understand the structure of their projects quickly.
    • Focus on specific components without getting lost in a sea of features.
  • Visual Cues and Minimalistic Design: The usage of subtle colors (like light blue for sample features) and minimal text keeps the interface clean and uncluttered. This directly impacts user comfort and makes the platform more inviting to use.

Actionable Insights for Your SaaS Products

  • Integrate a Guided Onboarding Process: Start by leading your first-time users through the essential steps needed to achieve the initial value. Use prompts and simple forms just like Product-Board does to get users to start engaging with your app.
  • Offer Flexibility in Onboarding: Always provide a 'Skip' option during onboarding. This appeals to both beginners and advanced users and can effectively retain a broad spectrum of users.
  • Use Component-Based Organization: If your SaaS product involves complex feature sets, break them down into digestible components. This improves user navigation and makes your product feel less overwhelming.
  • Incorporate Visual Elements Wisely: Use colors and minimalist design to highlight key features and components without distracting the user. This can significantly enhance user experience and engagement.

By implementing these strategies, you’ll not only improve user engagement but also drive up your conversion rates and, ultimately, your revenue growth. Taking a page from Product-Board’s playbook can pave the way for creating a compelling and efficient SaaS product.

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Onboarding

How Productboard's Dashboard Design Drives User Engagement and Revenue Growth

When dissecting the interface of Productboard, several strategic decisions become apparent. These tactics are not only meticulously aligned with the company’s objectives but can also serve as a model for budding SaaS entrepreneurs. Here's a breakdown of key features and design elements that contribute to enhancing user engagement, conversion rates, and revenue growth.

  • Segmented Roadmaps: One standout feature is the segmentation of roadmaps into distinct categories such as "Feature timeline roadmap," "Sprint plan roadmap," and "Kanban roadmap." This segmentation helps users choose the most relevant roadmap for their needs without overwhelming them with options. Entrepreneurs should consider providing clear categorizations in their own SaaS to make navigation intuitive.
  • Clear CTA Buttons: The blue highlighted “Feature timeline roadmap” instantly catches attention. This use of color for calls-to-action (CTAs) enhances user interaction rates. Implementing visually distinct CTAs in your own product can guide users towards key actions, thus improving engagement and conversion rates.
  • Informative Tooltips: Under each roadmap category, short and precise descriptions inform the user about the purpose and benefits of each option. This practice reduces cognitive load and helps users make informed decisions quickly. Providing tooltips or brief descriptions can similarly guide users through features, enhancing user satisfaction and reducing churn.
  • Timeline Visualization: The "Roadmap board" visualizes timelines with chronological task placement. This clear presentation of future tasks not only helps users plan efficiently but also encourages continual usage of the platform. Introducing a visual timeline feature in your app can improve user retention by aiding in effective project management.
  • Consistent UI/UX Design: The consistent and minimalistic design language used throughout the interface ensures a cohesive user experience. Uniformity in design reduces user confusion and enhances the overall aesthetic appeal. Maintaining a consistent design language across your SaaS can significantly improve user experience, leading to higher user loyalty.
  • Prioritizing Key Features: By prominently displaying high-impact features like "Export Feature" and "Import Feature," Productboard ensures that users can access important functionalities effortlessly. Highlighting key features in a prominent location within your application can drive their usage, fostering higher user engagement and satisfaction.

Adopting these strategic design elements in your SaaS product can lead to tangible improvements in user engagement, retention, and overall revenue growth. By focusing on intuitive navigation, clear CTAs, informative tooltips, visual timelines, consistent design, and prominent feature placement, you can create a user-centric product that drives success.

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Onboarding

Analyzing Product-Board's Kanban Roadmap: Strategies, Features, and Design Elements for Success

Product-board has implemented several insightful strategies and design features in their Kanban roadmap interface, as showcased in the attached image. These elements can significantly enhance user engagement, streamline workflows, and drive revenue growth for SaaS businesses. Let's break down the key practices employed and explore how you can adapt these to your micro-SaaS product.

  • Onboarding Experience: Product-board employs an onboarding tour to guide new users through their first steps. The pop-up message welcoming the user by name and offering the option to skip or proceed with the tour is an excellent strategy. Personalized onboarding can increase user satisfaction and retention. Actionable Insight: Implement personalized welcome messages and guided tours for new users in your app to reduce friction and promote feature discovery.
  • Feature Categorization: The clear categorization of tasks into "New idea," "Candidate," and "Planned" columns helps users quickly understand the workflow. This Kanban-style organization simplifies project tracking and prioritization. Actionable Insight: Adopt clear categorization in your interfaces to help users logically organize and manage tasks, enhancing usability and efficiency.
  • Visual Indicators: Each task has a visual indicator showing the number of comments (e.g., 5 for "Export Feature") and a profile badge (SJ) indicating the task owner. These visual cues provide users with instant context about task status and ownership. Actionable Insight: Use visual indicators and badges in your application to enhance communication and accountability within teams.
  • Minimalist Design: The clean and minimalistic design reduces cognitive load and makes the interface more approachable. This design choice encourages users to interact more with the product without feeling overwhelmed. Actionable Insight: Aim for a minimalist design in your app with ample white space and simple color schemes to improve user experience and satisfaction.
  • Permanent Sidebar: The sidebar with features like "Buy Now," notification, help, and profile settings is persistently visible. This ensures that key actions are always accessible without cluttering the main workspace. Actionable Insight: Utilize a fixed sidebar to provide users quick access to essential functions and information, improving navigation and user engagement.
  • CTAs and Urgency: The "BUY NOW" button, coupled with a countdown ("15 days left"), creates a sense of urgency likely aimed at encouraging trial users to convert to paying customers. Actionable Insight: Introduce clear call-to-action buttons and employ urgency tactics (like limited-time offers) to drive conversions and accelerate purchase decisions.

By examining Product-board's approach, we can identify several actionable strategies that can be tailored to different SaaS products. Whether it's improving your onboarding process or optimizing your UI design, implementing these insights can lead to substantial improvements in user engagement, conversion rates, and overall revenue growth.

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Onboarding

Strategies and Design Elements in Product-board's Interface That Drive SaaS Success

In analyzing the Product-board interface, there's a lot to be learned about how they've effectively designed their platform to enhance user engagement, boost conversion rates, and drive revenue growth. Here’s a closer look at some of their strategies and features:

User-Friendly Interface

  • Clean Layout: Product-board employs a clean, clutter-free design. This reduces cognitive load and helps users focus on their tasks, thereby improving user satisfaction and retention.
  • Kanban Roadmap: The use of a Kanban roadmap visually organizes tasks and features. This is great for both team collaboration and individual productivity, helping to keep track of what needs to be done, what is in progress, and what has been completed.
  • Distinct Icons and Colors: Employing distinct icons and colors to differentiate various states and actions keeps the interface user-friendly and intuitive.

Actionable Features for Enhanced User Engagement

  • Search Functionality: The ability to easily search for specific features ensures that users can quickly find what they’re looking for, reducing frustration and saving time.
  • Feature Tags and Filters: Tags like "New Idea" and "Candidate" help categorize tasks, making it easier to prioritize and manage workflows. Filters enable users to tailor the display according to specific criteria, enhancing personalized user experiences.
  • Collaboration Tools: The option to share features directly within the app encourages team collaboration. Integrating these tools reduces the need for external communication platforms, consolidating work within a single interface.

Conversion and Revenue Strategies in SaaS

  • Clear Call-to-Actions: The “BUY NOW” button is prominently placed, ensuring that users who have trialed the software are reminded to make a purchase before their trial ends. This could significantly boost conversions from free trials to paid subscriptions.
  • Subscription Countdown: Featuring a countdown (e.g., "15 days left") creates a sense of urgency, encouraging users to convert to a paid plan before their trial period expires.

Integrate These Strategies into Your Product

  1. Adopt a Kanban System: Whether or not your product is a project management tool, consider integrating a visual workflow system. It can be adapted for various use cases such as customer management, content planning, or sales tracking.
  2. Enhance Search and Filter Options: Make it easy for users to find what they need within your product. Incorporate advanced search functionalities and customizable filters to cater to different user preferences and needs.
  3. Utilize Clear CTAs and Urgency Factors: Ensure your call-to-actions are visible and compelling. Add a countdown timer for trial periods or limited offers to create urgency and drive conversions.

Overall, by incorporating these strategies, you can create a more engaging, user-friendly experience that is likely to drive better engagement, higher conversion rates, and increased revenue for your SaaS product.

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Onboarding

Understanding Effective Traffic and Revenue Strategies in Product-board's Kanban Roadmap

As entrepreneurs and founders, we often seek actionable insights to enhance our SaaS products' user engagement, conversion rates, and overall revenue growth. Today, we’re analyzing Product-board's Kanban roadmap interface to uncover specific strategies and design elements that contribute to its success. Here are some key takeaways:

  • Intuitive UI Design: Product-board’s clean and minimalistic UI helps users navigate effortlessly. The left sidebar menu provides quick access to key features like the roadmap, workspace, and user settings. This kind of intuitive navigation reduces onboarding friction and enhances user satisfaction. Tip for your product: Ensure your UI is clutter-free and elements are easily accessible without overwhelming first-time users.
  • Feature Segmentation: The use of swimlanes to categorize features (e.g., Export Feature, Import Feature, Share Feature) aids in organization and prioritization. This not only simplifies project management but also highlights what’s in progress and what needs attention. Tip for your product: Clearly segment and visualize different features or tasks to better organize development workflows and set priorities.
  • Role-Based Access Control: The 'Share within the moodjoy workspace' feature showcases distinct roles such as Makers, Contributors, and Viewers with varied access levels. Role-based access control ensures security and streamlined collaboration, critical for larger teams. Tip for your product: Incorporate role-based access to enhance collaboration while maintaining security. Tailor permissions according to the role to keep user access organized.
  • Collaborative Sharing Options: Product-board allows for easy sharing of the roadmap with prompts to assign tasks to team members. This facilitates better team collaboration and accountability. Tip for your product: Introduce collaboration features that make it easier for team members to communicate and share responsibilities directly through the platform.
  • Real-Time Updates and Notifications: The notification icon and update alerts such as ‘Recent changes may take up to 15 min to appear’ keep users informed of the ongoing updates in real-time. Keeping users in the loop fosters trust and enhances user engagement. Tip for your product: Implement real-time updates and notification systems to keep users informed and engaged with your product's developments.
  • Call to Action (CTA) Elements: Notice the prominent blue 'BUY NOW' button on the sidebar, strategically placed to capture user intent to purchase or upgrade. Eye-catching CTAs can play a crucial role in conversion. Tip for your product: Position CTAs in high-visibility areas and use contrasting colors to draw user attention and increase conversion rates.
  • Search Functionality: The ‘Search features’ bar at the top ensures that users can quickly locate specific features or tasks. Search functionality is vital for enhancing user experience, especially as the amount of data grows. Tip for your product: Integrate an efficient search bar to help users quickly navigate to what they need, improving overall user productivity and satisfaction.

By closely examining Product-board's strategies, you can draw inspiration and practical ideas to elevate your own SaaS product. Applying these specific practices—intuitive design, role-based access, real-time updates, and strategic CTA placement—can significantly improve your key business metrics.

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Onboarding

Strategies from Productboard for Driving Traffic and Generating Revenue

In this segment, we'll dive into the actionable insights from the interface of Productboard. By analyzing their onboarding dashboard, we can gain valuable strategies to enhance user engagement and boost conversion rates. Let's dissect the features and design elements that make Productboard's approach effective and see how you can apply them to your own SaaS.

Key Strategies and Features Utilized by Productboard

  • Personalized Welcome: The dashboard greeting uses the user's first name, creating a personalized experience from the get-go. This simple touch makes new users feel recognized and valued, setting a positive tone for their journey.
  • Clear Onboarding Steps: Productboard uses a step-by-step onboarding checklist with a "2 Tasks to Go" indicator. This clarity helps users quickly understand what actions they need to take, reducing overwhelm and streamlining the onboarding process.
  • Task Completion Visuals: Each task in the onboarding checklist has clear status visuals (e.g., a checkmark for completed tasks). This provides a sense of accomplishment and motivation, encouraging users to continue engaging with the product.
  • Action-Oriented Buttons: Prominent action buttons such as "Organize hierarchy" and "Import features" guide users through specific tasks. These buttons are color-coded and positioned prominently, making it easy for users to know their next steps and take action.
  • Video Tutorials: The option to watch a video tutorial for tasks like “Organize feature hierarchy” caters to different learning preferences, ensuring that users can understand and complete tasks effectively, regardless of their preferred learning style.
  • Trial Period Notification: The reminder of the trial period (15 days left) creates a sense of urgency, nudging users to explore the product more thoroughly and consider transitioning to a paid plan before the trial ends.
  • Explore Plans Call-to-Action: The "Explore Plans" button is prominently positioned, making it easy for users to transition from a trial to a paid plan. This strategic placement can significantly boost conversion rates by making the upgrade path clear and accessible.

Adapting These Strategies for Your SaaS

Here are some ways you can adapt Productboard's strategies to your own product:

  • Personalize User Experience: Use personal greetings and customized onboarding steps to make users feel acknowledged and special. Implement user-specific content that aligns with their interests and needs.
  • Utilize Clear Onboarding Checklists: Break down the onboarding process into small, manageable tasks with visual indicators. This ensures users are guided through the setup process smoothly, reducing drop-off rates.
  • Incorporate Status Visuals: Use visual aids like checkmarks for task completion to provide users with instant feedback and a sense of progress, enhancing their overall experience.
  • Create Actionable CTAs: Design prominent, easy-to-understand action buttons to guide users through important tasks. Ensure these buttons stand out with distinct colors and clear labels.
  • Offer Multiple Learning Resources: Include video tutorials, guides, and FAQs to support different learning preferences. This helps users effectively utilize your product, increasing their satisfaction and retention.
  • Implement Trial Period Reminders: Display trial period reminders to create urgency and encourage users to explore your product within the given timeframe. This can be a nudge towards quicker engagement and conversion.
  • Prominent Upgrade Options: Make the upgrade path from a free trial to a paid plan clear and accessible by prominently positioning upgrade buttons. This reduces friction in the conversion process and can boost your revenue.

By leveraging these strategies, you can enhance your product's user experience, streamline onboarding, and convert more users into paying customers, ultimately driving growth for your SaaS.

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Onboarding

Product-Board's Feature Prioritization Strategies: Essential Insights for SaaS Founders

Navigating the intricacies of feature prioritization is vital for any SaaS venture aiming to improve user engagement, conversion rates, and overall revenue. Let's delve into how Product-Board excels at this and uncover valuable strategies you can apply to your own product.

Intuitive Hierarchical Organization

  • Components and Subfeatures: Product-Board uses a well-defined hierarchy consisting of Products, Components, Features (Epics), and Subfeatures (Stories). This structure helps users seamlessly categorize and prioritize their ideas, making the platform intuitive for managing complex projects.
  • Actionable Insight: Adopt a clear hierarchical structure in your own SaaS application. Whether it's user management, project tasks, or content creation, a logical organization can enhance user experience and efficiency.

Value and Effort Metrics

  • Value/Effort Score: The Value/Effort score is an essential metric displayed in the Product-Board interface. It helps prioritize features that offer the highest value relative to the effort required, optimizing resource allocation.
  • Actionable Insight: Implement scoring systems that rate features or tasks based on value and effort. This could be through custom algorithms or user-input metrics, helping your users make data-driven decisions.

Integration with Other Tools

  • Feature Import: The option to import features from favorite tools indicates strong integration capabilities. This can streamline workflows by allowing users to bring in data from multiple sources.
  • Actionable Insight: Incorporate seamless integrations with widely used tools in your industry. APIs and webhooks can help bridge your product with others, enhancing its versatility and user appeal.

Interactive Onboarding and Tutorials

  • In-App Guidance: The inclusion of tooltips and in-app tutorials (e.g., "Your hierarchy acts like a filing cabinet...") aids users in quickly understanding how to use complex features.
  • Actionable Insight: Offer onboarding tours and context-sensitive help within your app. This reduces the learning curve and encourages self-sufficiency among users, increasing retention and satisfaction.

Call-To-Action Elements

  • Prominent CTAs: The "BUY NOW" button on the sidebar serves as a constant, subtle reminder for users to upgrade, likely contributing to conversion rates.
  • Actionable Insight: Strategically position CTAs within your interface where they are visible but not intrusive. Ensure they lead to actions that provide immediate, recognizable value to the user.

By incorporating these specific strategies from Product-Board, you can significantly improve user engagement, streamline decision-making, and enhance your SaaS product's overall effectiveness. Look at how these approaches align with your target market and business goals to maximize impact.

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Onboarding

How Product-board Drives User Engagement and Revenue Growth with Feature Prioritization

As a SaaS product founder, one of the key challenges you will face is ensuring that your application or platform continually evolves to better serve your users while also driving your business metrics upwards. Product-board provides a stellar example of how meticulous feature prioritization can help achieve these goals. Let’s dive into some actionable insights based on the provided screenshot.

  • Clear Value-Effort Assessments and Prioritization: The "Value/Effort Score" column succinctly shows how Product-board prioritizes features based on their potential impact and the effort required. This helps in making data-driven decisions that maximize ROI. For your own micro SaaS, implementing a similar scoring system can help you focus resources on high-impact features, thereby driving user satisfaction and conversion rates.
  • Import Features Option: The interface provides options to import features from other tools. This integration capability can simplify the user's workflow by centralizing data, reducing friction, and increasing user retention. When building your SaaS, consider integrating popular tools used by your target market. These integrations lower the barrier to entry and improve user onboarding experiences.
  • Component Organization for Feature Ideas: Organizing features into components or groups helps in managing complex projects and maintaining a clean backlog. This can also enhance clarity and focus during product development. Adopt a similar structure by categorizing your features into logical groups, making it easier for your team to manage and for users to understand the progression of updates.
  • UI Elements and Usability: The clean and intuitive interface of Product-board, with actionable buttons like "Add component" and "Add feature," makes it easy for users to interact with the platform without feeling overwhelmed. Pay attention to UI/UX design principles to create an interface that is both functional and user-friendly. Simplicity often leads to higher engagement and lower churn rates.
  • Visual Indicators and Progress Tracking: The use of visual indicators for values such as effort, value, and dates provides a quick snapshot of progress and upcoming tasks. Implement visual aids in your SaaS for tracking progress and deadlines. This transparency can boost user satisfaction and encourage continued use of your product.
  • Gamification and Time Constraints: The "15 days left" visual cue is an excellent example of using gamification techniques to drive urgency and action. Introducing countdowns or milestone trackers in your app can increase user engagement by motivating users to achieve specific goals within a timeframe.

By closely examining the design elements and strategic implementations in Product-board, you can draw significant insights to apply in your own SaaS venture. Prioritize based on value and effort, integrate with popular tools, maintain a clean and organized interface, and employ gamification tactics to enhance engagement and drive growth.

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Onboarding

How Product-Board Drives Traffic and Engagement with Effective Feature Prioritization

One critical area of focus for any SaaS company is how they manage and prioritize their product features. Product-Board excels in this aspect with their refined interface and strategic design. Let’s break down some key elements from their feature prioritization screen and see how you can apply these principles to boost your own SaaS metrics.

Key Features and Strategies Used by Product-Board

  • Intuitive Interface Design:

    The interface presents feature ideas in a clean, organized manner. Users can easily switch between different views such as hierarchy and filters, making navigation simple and efficient. An intuitive design reduces the learning curve and improves user satisfaction.

  • Clear Backlog Management:

    Product-Board offers an 'Import feature ideas' prompt directly from the backlog section. This proactive step helps in capturing all the potential feature ideas and structuring them neatly within the platform, thereby aiding better decision-making.

  • Effective Feature Evaluation:

    Each feature idea is rated on 'Value', 'Effort', and 'Value/Effort Score'. This rating system enables teams to make data-driven decisions, prioritizing high-value, low-effort features. Real-time data evaluation like this can significantly enhance productivity and ensure resources are allocated wisely.

  • Detailed Action Items:

    With clearly defined action items and components, users know exactly what needs to be tackled next. For example, labeled tasks like 'Export Feature', 'Import Feature', and 'Share feature' streamline workflow and ensure no task is overlooked.

  • Timelines and Sprint Integration:

    Product-Board's feature prioritization screen integrates timelines and sprints directly. This allows teams to align their feature development with their project timelines seamlessly. Aligning features with sprints helps maintain momentum and predict project delivery dates more accurately.

Actionable Insights for Founders

Based on the above observations, here are some actionable strategies you can employ to enhance your own SaaS product:

  1. Design with User Experience in Mind: Invest in a clean, intuitive UI. Making sure your users can navigate the platform easily will reduce friction and improve user retention.
  2. Utilize a Scoring System: Implement a clear scoring system to evaluate and prioritize features. Use metrics like value and effort to guide decision-making, ensuring that high-impact features are given priority.
  3. Incorporate Direct Action Items: Break down feature implementation into detailed action items. Clear tasks and responsibilities can drastically improve team productivity and accountability.
  4. Integrate with Development Timelines: Align feature development with your sprint cycles and project timelines. This ensures a cohesive workflow and can improve the predictability of your release dates.
  5. Maintain a Flexible Backlog: A flexible and easily accessible backlog helps in capturing all ideas, ensuring nothing valuable is missed. This also keeps teams ready to pivot based on new insights or changes in priority.

Implementing these strategies can lead to stronger user engagement, better resource management, and ultimately, to significant revenue growth. Learn from Product-Board’s expertise to fine-tune how you prioritize and develop features in your SaaS product.

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Onboarding

Product-board: Strategies to Improve User Engagement and Revenue Growth for SaaS Applications

When analyzing Product-board’s user interface, several strategies, features, and design elements stand out that contribute significantly to its overall effectiveness. By understanding and applying these tactics, product founders can enhance user engagement, boost conversion rates, and drive revenue growth in their own SaaS endeavors.

1. Personalized Onboarding Experience

  • Welcome Message: The welcoming "Welcome Sarah" message immediately personalizes the user experience, making users feel acknowledged and valued. This can lead to higher retention rates.
  • Progressive Setup Guide: The "Let's get started" section breaks down the initial setup into manageable tasks. This reduces the cognitive load on new users and helps them get started quickly, improving the overall onboarding experience.
  • Completion Tracking: The interface shows that a workspace has been created and feature hierarchy set up, providing visual confirmation of tasks completed. This reinforces a sense of accomplishment and encourages users to proceed further.

Actionable Insight: Implement personalized messages and progressive setup guides in your own SaaS application to enhance user onboarding. Track and display completion progress to motivate users to continue using the product.

2. Clear Call-to-Actions (CTAs)

  • Call-to-Actions: The dashboard has clear, concise CTAs such as "Go to Features," "Watch video," and "Import features." These guide users towards meaningful actions that demonstrate the value of the product early on.
  • Explore Plans: Visible and strategically placed, the "Explore Plans" button encourages users to explore subscription options, subtly driving toward conversion.
  • Buy Now Button: Displaying the "BUY NOW" button with a reminder of the remaining trial period (15 days left) creates a sense of urgency, prompting users to act before the trial expires.

Actionable Insight: Use clear and action-oriented CTAs in your interface to guide users towards key actions. Always include CTAs that encourage users to upgrade their plans or complete purchases, especially as their trial period nears its end.

3. Embedded Educational Content

  • Instructional Videos: The "Watch video" option associated with feature hierarchy setup provides immediate, accessible help, facilitating user comprehension and reducing friction.
  • Import Features Tutorial: Support for importing features is prominently displayed with a clear CTA. This ensures users can quickly access advanced functionalities, showcasing the product's robustness.

Actionable Insight: Integrate educational content such as videos and tutorials directly within your application. This can greatly enhance user understanding and utilization of your product’s features, leading to higher satisfaction and retention.

4. User-Friendly Design and Navigation

  • Simple Layout: The clean and straightforward design reduces complexity, making it easier for users to navigate and find relevant information without being overwhelmed.
  • Intuitive Sidebar: The sidebar with easily recognizable icons ensures users can quickly access different sections of the product, improving overall usability.
  • Essential Information: Key information such as the trial period remaining is displayed prominently, keeping users informed and engaged.

Actionable Insight: Aim for a clean, user-friendly design with intuitive navigation when developing your SaaS product. Ensure all essential information is readily accessible and avoid cluttering the interface.

By adopting these actionable insights from Product-board’s approach, SaaS founders can significantly enhance their product’s user engagement, conversion rates, and overall revenue growth. Adapt these strategies to fit the unique context of your application and watch your SaaS business thrive.

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Onboarding

An Inside Look at Product-Board: Driving User Engagement and Seamless Integrations

As founders and solopreneurs in the SaaS space, it's crucial to understand how successful applications drive traffic, user engagement, and ultimately, revenue growth. A case in point is Product-Board, a robust tool designed for product management that showcases several actionable strategies. Let's dive into the key practices that Product-Board employs and how you can adapt these for your own software products.

Seamless Integration Capabilities

One striking feature of Product-Board is its seamless integration capabilities. Users can import features from a variety of tools such as Jira, Spreadsheets, Trello, Airtable, and Asana. This flexibility serves several strategic purposes:

  • Lowering Barriers to Entry: By allowing users to import data from their existing tools, Product-Board reduces the friction associated with onboarding, making it easier for new users to get started.
  • Enhancing User Experience: Existing data can be ported effortlessly, saving time and reducing the chances of data loss or redundancy, which enhances the overall experience of transitioning to Product-Board.

**Actionable Insight**: Integrate with popular tools in your niche. The easier it is for users to bring their data over from other platforms, the more likely they are to commit to your product. Ensure that your integrations are as smooth and user-friendly as possible.

Clear Hierarchical Structure

Product-Board employs a clear hierarchical structure by organizing 'Issues,' 'Epics,' 'Stories,' 'Components,' 'Features,' and 'Sub-Features.' This level of detail:

  • Aligns with User Needs: Different users might need to manage their data at different levels of granularity.
  • Improves Navigation: A clear hierarchy helps users quickly locate the specific item or data point they need to work on, thereby improving usability and efficiency.

**Actionable Insight**: Implement a clear hierarchical structure in your product to cater to a diverse user base. This structural clarity not only helps users navigate your platform more efficiently but also allows them to use your product in a way that suits their specific needs.

Inline Guidance and Support

The interface prominently features inline guidance for initializing integrations, such as the “Integrate with Jira first” message with a helpful icon. This ensures users understand the steps required to leverage the integration capabilities fully.

  • Reduces User Confusion: By offering clear, concise instructions and contextual help, you ensure a smoother user journey, reducing frustration, and fostering engagement.
  • Encourages Feature Adoption: Proper guidance encourages users to make use of available features, thereby unlocking greater value from your product, which can lead to increased satisfaction and retention.

**Actionable Insight**: Provide clear, contextual inline guidance within your application. This can significantly improve the user experience by helping users understand and utilize complex features more effectively.

Design Consistency and User-Centric Layout

The design aesthetics of Product-Board are simple and consistent, with a user-centric layout that promotes ease of use:

  • Consistent Design Language: Maintaining a consistent visual design helps reinforce brand identity and ensures that users can easily understand and navigate the interface.
  • Focus on Usability: The layout is straightforward, reducing cognitive load and making it easier for users to perform their tasks without distraction.

**Actionable Insight**: Prioritize a clean, consistent design in your application. Focus on usability and ensure that your interface is intuitive to minimize the learning curve for new users.

In conclusion, Product-Board's approach offers several lessons in driving user engagement and revenue growth through seamless integrations, clear hierarchical structures, effective inline guidance, and consistent design. By implementing these practices, you can enhance your product's value proposition, improve user satisfaction, and boost your growth metrics.

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Onboarding

Analyzing Product-Board's Strategies and Design Elements to Elevate Your Micro SaaS

As you grow your SaaS business, studying successful companies like Product-Board can offer invaluable insights. Analyzing their interface and strategies can help you refine your offerings to drive user engagement, conversion rates, and revenue growth.

  • User-Centric Organization: Product-Board employs a user-centric approach by organizing features via the "Jobs-to-be-Done" framework and Product Areas. This makes the platform intuitive, as users can easily find and prioritize features based on their needs. Consider implementing a similar organizational scheme in your SaaS to enhance usability and streamline the user experience.
  • Clear Feature Additions: The clear call-to-action buttons for adding components, features, and importing features simplify user interactions. These buttons are prominently displayed and include clear labels. Make sure your SaaS includes prominent and easily accessible call-to-action buttons to facilitate user actions and reduce friction.
  • Drag-and-Drop Functionality: Though not directly visible here, the interface hinting at component reordering suggests drag-and-drop functionality. This interactive element boosts user engagement by providing a seamless, hands-on experience for managing elements. If applicable, integrate drag-and-drop features in your product management sections to make user tasks more engaging and efficient.
  • Value vs. Effort Matrix: Product-Board features a matrix juxtaposing 'Value' and 'Effort,' helping users prioritize features efficiently. By visually mapping out features based on these criteria, users can make data-driven, strategic decisions quickly. Incorporate a similar visualization in your app to assist users in prioritizing tasks and projects based on impact and resource requirements.
  • In-App Tutorials and Guidance: The use of pop-up guides, like the one explaining how to 'Add components,' provides users with contextual help directly within the interface. This reduces the learning curve and enhances the overall user experience. Implement in-app guides and tooltips to provide real-time assistance and keep users engaged without having to exit your application.

By emulating these strategies from Product-Board, you can significantly enhance the functionality, usability, and engagement of your micro SaaS product. Tailor these elements to your SaaS's specific context to make a more user-friendly and effective solution.

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Onboarding

Driving Traffic and Generating Revenue with Productboard’s Website Strategies

As a fellow founder, it's essential to dissect and understand what successful SaaS platforms like Productboard are doing right. Let's delve into the specifics of their website strategies and features that you can adapt to drive traffic and generate revenue for your own micro SaaS business.

Homepage CTAs (Call to Actions)

  • Strong Call to Action Buttons: Immediately, Productboard captures attention with two clear CTAs: "Start free trial" and "Request demo." These buttons are strategically placed, using contrasting colors (blue and light blue) to draw attention. Effective CTAs like these are crucial as they guide users toward specific actions, boosting conversion rates significantly.

Actionable Insight: Ensure your CTAs are prominently displayed and use contrasting colors to make them stand out. Consider offering both a free trial and a demo to cater to different user preferences.

Event Highlighting

  • Event Banner: At the top of the page, there's a banner promoting the "Product Makers Summit" with a clear "Register Now" button. This not only highlights upcoming events but also serves as a touchpoint to engage users and drive registrations, adding another layer of user interaction.

Actionable Insight: Promote events, webinars, or special offers with a top banner on your homepage. This can keep your community engaged and provide additional value, driving user loyalty and interaction.

User-Centric Messaging

  • Clear Value Proposition: The message "Get products to market, faster." in a streamlined and straightforward manner, immediately communicates their key value proposition. The use of "the right" in a different color reinforces the commitment to quality and speed.

Actionable Insight: Craft a clear and concise value proposition that immediately tells visitors what your product does and the benefit they will gain. Use varied typography and color to emphasize critical aspects of your message.

Navigation Structure

  • Well-Organized Menu: The top menu is clean and organized with dropdowns under "Product," "Enterprise," "Pricing," and "Resources." This layout helps users find relevant information quickly and enhances the user experience, which is a crucial factor in reducing bounce rates.

Actionable Insight: Maintain a clean and intuitive navigation structure. Categorize sections logically and ensure important links are easily accessible. A user-friendly navigation system can keep users on your site longer, increasing the likelihood of conversions.

Engagement through Additional Features

  • Live Chat Support: The live chat widget in the bottom-right corner instantly offers assistance, demonstrating Productboard’s commitment to customer support and engagement. This can significantly increase user satisfaction and conversion rates by providing instant answers to visitor queries.

Actionable Insight: Implement live chat or chatbots on your site to provide immediate support. This not only improves user experience but can also help in capturing leads and resolving issues promptly, driving higher engagement and conversions.

By incorporating these specific strategies from Productboard, you can tailor your website to enhance user engagement, optimize conversion pathways, and ultimately drive more revenue. Remember, it's about creating an intuitive, value-driven experience for your users and continually refining your approach based on user feedback and analytics.

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Onboarding

Driving Engagement and Conversions with Productboard's Onboarding Screen

In our ongoing series analyzing successful SaaS applications, today we delve into Productboard's onboarding screen. This essential aspect of the user journey can significantly influence engagement, conversion rates, and long-term retention. Let's break down specific practices Productboard employs and explore how you can adapt these strategies to elevate your own product.

The Art of Clear and Persuasive Calls-To-Action

  • Simplicity in Sign-Up Options: Productboard offers a straightforward sign-up form that prominently includes a "Sign up with Google" button. This option reduces friction by minimizing the steps required to begin using the service. For micro-SaaS founders, incorporating single sign-on options (e.g., Google, LinkedIn) can drastically improve your conversion rates by streamlining the initial account creation process.
  • Free Trial Without Credit Card: Not requiring a credit card for the 15-day free trial lowers the barrier to entry. Highlighting this benefit can be a potent lever to increase sign-ups. Consider adopting this approach: it signals trust and lowers the perceived risk for potential users.

Leveraging Social Proof for Credibility

  • Testimonials from Real Users: Featuring a testimonial from a credible user, including their name, title, and company, is a powerful trust-building mechanism. Productboard does this with a quote emphasizing the product's value in stakeholder communication. When designing your onboarding flow, ensure to integrate authentic testimonials from satisfied customers. This practice provides relatable endorsements and builds trust.
  • Displaying Recognizable Logos: Productboard smartly shows logos of well-known companies like Zendesk, Zoom, and Avast. This form of social proof reassures potential users of your product's reliability and popularity. Whether you're in the B2B or B2C space, showcasing logos of your notable clients can enhance your credibility and attract new users.

User Experience Design Elements

  • Clean and Intuitive Layout: Productboard's interface is uncluttered and intuitively organized, which is pivotal for first impressions. A clean design with ample white space helps guide users' focus to essential elements like the sign-up form. For your application, prioritize a minimalistic and user-centric design to ensure that users can navigate without confusion or distraction.
  • Clear Value Proposition: The headline “Create your free trial workspace” is direct and tells users exactly what they get. Additionally, the subtext, “15-day trial, no credit card needed, access all features” reinforces the value proposition. Crafting a precise and compelling value proposition in your onboarding screens can significantly enhance user motivation to complete sign-up.

By adopting and adapting these proven strategies into your own micro-SaaS product, you can optimize your onboarding experience. Focus on reducing friction, leveraging social proof, and maintaining a clean, value-focused design. These elements will help you drive greater user engagement, improved conversion rates, and ultimately, sustained revenue growth.

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Onboarding

How Productboard Optimizes User Engagement and Conversion Rates Through Email Verification

In this analysis, we'll explore how Productboard optimizes user engagement and enhances the conversion rates through their email verification process. Understanding and implementing these strategies can significantly improve your own SaaS product's key business metrics.

Simplified Email Verification Process for User Retention

  • Clear Instructions: Productboard provides straightforward instructions on what the user needs to do next. The message "Just click on the temporary login link we sent to your email" eliminates any ambiguity, leading to a higher likelihood of task completion.
  • Immediate Action Buttons: The inclusion of buttons to open Gmail, Outlook, and Yahoo directly from the interface reduces friction for the user. By minimizing the steps required to verify their email, Productboard increases the chances of users completing the verification process quickly.
  • Minimized Distractions: The clean, minimalistic design ensures that users focus solely on the task of verifying their email. Distractions are minimized, facilitating a seamless user experience.

Enhancing User Experience Through Interface Design

  • Responsive Design: The interface adapts well to different screen sizes, ensuring that users can complete the verification process effortlessly whether they are on a desktop, tablet, or mobile device.
  • Branding Consistency: The consistent use of the Productboard logo and color scheme reinforces brand identity and trust. Combining this with a user-friendly interface provides a professional and cohesive feel.

Adaptation Strategies for Different Industries

Here are some ways in which you can adapt these strategies to your own product:

  1. Clear and Direct Communication: Ensure that your instructions are as clear and concise as Productboard’s. Eliminate any potential confusion to encourage users to complete desired actions smoothly.
  2. Reduce User Effort: Just like Productboard, identify potential pain points and introduce shortcuts or direct action buttons. For example, integrating social media or other popular service logins can streamline processes.
  3. Maintain Focus: Implement a clean and minimalistic design during critical stages of user interaction to keep them focused on completing key actions.
  4. Consistent Branding: Make sure your branding is recognizable throughout the user journey to build trust and reliability. Consistency in design and messaging leads to a stronger brand recall.

By adopting these tactics from Productboard, you can simplify user tasks, enhance engagement, and drive higher conversion rates. Small tweaks in your email verification or other onboarding steps can lead to significant improvements in user retention and satisfaction.

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Onboarding

Productboard's Welcome Onboarding Email: A Deep Dive into Effective User Engagement and Conversion Strategies

Today, I want to share invaluable insights from Productboard's welcome onboarding email screen. This section of their user journey is a prime example of how meticulous attention to design and strategy can significantly enhance user engagement and drive conversions. Let's dissect the elements that make this onboarding experience exemplary and how you can incorporate similar strategies into your SaaS product.

Clear and Inviting Welcome Message

Productboard starts with a friendly and inviting "Welcome!" message, establishing an immediate connection with the user. This approach sets a positive tone and makes users feel valued from the very first interaction. Here’s why this is crucial:

  • Emotional Engagement: Welcoming users warmly builds an emotional bond, enhancing their overall onboarding experience.
  • Simplicity and Clarity: The simplicity of the message ensures that there is no cognitive overload. Users know exactly they are in the right place.

How to Apply: Use a personalized and welcoming message in your onboarding emails. Ensure it’s genuine, concise, and friendly to establish a strong initial connection.

Prominent Call to Action (CTA)

The "Activate account" button is prominently displayed, using a contrasting blue color that grabs attention. This CTA is crucial for driving user actions:

  • Visibility and Accessibility: Placing the CTA prominently ensures high visibility and makes it easy for users to take the desired action without searching for it.
  • Action-Oriented Text: The use of action-oriented text like "Activate" clearly tells the user what to do next, removing any ambiguity.

How to Apply: Design your CTAs to be visible and action-oriented. Use contrasting colors to make them stand out and simple, direct text to guide users on their next steps.

Value Proposition Emphasis

Productboard highlights its value proposition succinctly: "We believe that product leaders like you should have a beautiful, simple, yet powerful tool…" This establishes the importance and benefits of the product:

  • Value Communication: Clearly stated benefits help users understand why they should care and what they stand to gain.
  • Trust Building: Showing understanding of user needs (e.g., simplicity, power, peace of mind) builds trust and relevance.

How to Apply: Emphasize your product’s value proposition in your onboarding communication. Clearly articulate the benefits and how it addresses user needs.

Personalized and Sincere Closing

The email concludes with a sincere note from “Team Productboard,” adding a personal touch. This is effective for several reasons:

  • Human Touch: Personalizing the closing with a team signature adds authenticity and makes users feel directly cared for by real people.
  • Brand Personality: It reinforces the brand's personable and friendly image, which can foster user loyalty.

How to Apply: End your onboarding emails with a personalized note. Use a team or individual sign-off to add a human touch and reinforce your brand’s personality.

Footer with Social Media Links

The email footer includes icons for various social media platforms, encouraging users to connect with Productboard on different channels:

  • Extended Engagement: Encouraging users to follow on social media creates more touchpoints for engagement beyond email.
  • Community Building: It fosters a sense of community and keeps users informed about updates and content, increasing retention.

How to Apply: Include social media links in your communications to build a multi-channel engagement strategy. Foster community interaction by sharing useful content and updates.

By embedding these specific strategies from Productboard’s onboarding email, you can significantly enhance user engagement, drive more conversions, and foster long-term loyalty in your own SaaS product. Modify these approaches to fit your unique user base and business context, and you’ll likely see notable improvements in your key business metrics.

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Onboarding

Effective User Onboarding Strategies in Product-board's Welcome Screen

In understanding how Product-board effectively drives user engagement and conversion, a critical point of analysis is their onboarding strategy, as depicted in their welcome screen. This initial user interaction sets the tone for their entire experience with the platform.

  • Efficient and Simple Onboarding Process: The design of the welcome screen is clean and straightforward. By asking only for essential information (full name, password, and an optional phone number), Product-board minimizes friction and makes it easy for users to get started. This simplicity can significantly reduce drop-off rates during the signup process.
  • Password Requirement Clarity: Product-board clearly outlines the password requirements (minimum of 12 characters, including one lowercase letter and one number). Providing this information upfront helps users create a secure password without frustration, improving security compliance and reducing support queries.
  • Optional Phone Number: Including an optional phone number field can cater to users who prefer additional account security via two-factor authentication without forcing the requirement. This flexibility can appeal to a broader audience and enhance perceived control.
  • Visual Cleanliness and Branding: The welcome screen maintains a minimalist design with ample whitespace. This not only makes the page visually appealing but also aligns with their branding, creating a cohesive user experience. For founders, maintaining a clean and consistent design across all touchpoints can significantly enhance user perception and trust.

Applying These Strategies to Your SaaS Product

Whether you are developing a new SaaS or looking to refine your existing onboarding process, here’s how you can implement these strategies:

  1. Streamline Your Sign-Up Forms: Limit the initial data collection to the most essential fields. Simplifying the form can drastically enhance conversion rates by reducing the effort required for users to get started.
  2. Clearly Communicate Requirements: Always provide clear instructions for any fields with specific requirements. This practice reduces user frustration and helps in avoiding back-and-forth corrections.
  3. Provide Optional Enhancements: Offer optional fields for added security or personalization. For example, an optional phone number for two-factor authentication can improve security without mandating additional steps for those who prefer a quicker registration.
  4. Maintain Visual Consistency: Ensure your onboarding screens are visually consistent with your overall brand. Use whitespace effectively to avoid overwhelming new users, and keep the design elements clean and straightforward.

By drawing on these specific practices from Product-board’s onboarding process, you can create a more engaging and user-friendly experience for your SaaS users, ultimately boosting conversion rates and promoting long-term customer retention.

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Onboarding

Driving User Engagement and Collaboration with Product-Board's Onboarding Screen

The image above showcases the onboarding screen of product-board, a SaaS tool designed to help organizations align and collaborate effectively. Let's break down the strategies, features, and design elements product-board employs to ensure an efficient and engaging user experience, and how you can apply similar tactics to your own SaaS or micro SaaS product.

  • Minimalistic and Clean Design: The screen features a simple and uncluttered layout, directing users' focus toward the key action - setting up their workspace. The use of white space around the fields and the clear, legible fonts reduce cognitive load and enhance readability.
  • Clear Call-to-Action (CTA): The blue "Continue" button stands out against the white background, making it instantly recognizable as the next step. This clear and prominent CTA can significantly improve user flow and conversion rates.
  • Concise Instruction: The header text, "Now create your workspace," coupled with a brief subheading, succinctly explains the purpose of this step. Keeping instructions concise yet informative helps users understand what is required, reducing friction in the onboarding process.
  • Sequential Onboarding: The process of entering a company name and workspace URL naturally guides users through setup tasks in a sequential manner. This step-by-step approach prevents users from feeling overwhelmed, increasing the likelihood of successful onboarding completion.
  • Personalization Opportunities: By asking for specific details like the company name and workspace URL, product-board creates a sense of ownership and personalization tailored to the user's organization. Personalized experiences tend to enhance user satisfaction and long-term engagement.

Adapting Product-Board's Strategies to Your Own SaaS

Here are some actionable insights you can take from product-board's onboarding approach to optimize your own user engagement and conversion rates:

  1. Prioritize Simplicity: Keep your design minimal and clean. Too many elements can distract the user from the main task. Ensure your primary CTA stands out visually.
  2. Focus on Clear Communication: Use straightforward language to guide users through each step of the process. Avoid jargon and ensure that critical actions are easily understandable.
  3. Step-by-Step Guidance: Implement a sequential onboarding process. Break down the setup into manageable steps to ensure users are not overwhelmed and can easily follow along.
  4. Personalize User Experience: Incorporate fields for personalized information wherever applicable. Tailoring the setup process to the user's specific context can enhance their sense of connection to your product.
  5. Visual and Interactive Elements: If applicable to your product, consider adding visual elements or interactive guides to complement the onboarding steps. This can make the process more engaging and user-friendly.

By integrating these strategies into your SaaS or micro SaaS product, you can significantly enhance user engagement, improve conversion rates, and foster long-term user loyalty, paving the way for sustainable revenue growth.

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Onboarding

Driving User Engagement and Revenue Growth with Productboard's Onboarding Interface

For entrepreneurs and SaaS founders, understanding how to effectively guide new users through the onboarding process can be a game-changer. Productboard's welcoming interface is a prime example worth dissecting. Let's break down the key strategies, features, and design elements that Productboard uses to create a seamless onboarding experience and drive their business metrics.

  • Simplified User Interaction: The first interaction new users have with your platform is critical. Productboard's interface is clean and straightforward, reducing friction. By asking for essential information only—Your Company Name and Workspace URL—they make it easy for users to get started without feeling overwhelmed. This simplification can significantly reduce churn rates during the critical early stages of user engagement.
  • Clear Instructions and Error Handling: Productboard includes clear instructions and helpful error messages, such as "This workspace URL is already taken, please try another." This transparency in communication helps maintain user trust and guides them smoothly through any issues they encounter. To apply this, ensure your platform provides instant feedback with actionable steps when users make errors, thereby enhancing the overall user experience.
  • Progressive Disclosure: Instead of presenting users with a lengthy form, Productboard uses a single-step form for initial setup. This methodology of progressive disclosure reduces cognitive load and keeps users focused. Implementing step-by-step onboarding can improve completion rates as users aren’t deterred by a daunting, lengthy process upfront.
  • Branding Consistency: The Productboard logo and color scheme are prominent, reinforcing brand identity during the onboarding process. This consistency helps in building a stronger emotional connection with users and reflects professionalism. Ensure your onboarding screens align with your brand’s visual language to establish credibility and recognition right from the start.

Adapting Productboard's Strategies for Different Industries

  1. Information Architecture: For ecommerce platforms, adopt a similar progressive disclosure strategy by guiding users through the account setup, product preferences, and initial product recommendations in a step-by-step manner.
  2. Interactive Tutorials: If you run an educational SaaS, incorporate interactive tutorials that mimic Productboard's clear step-by-step onboarding process. This can help users quickly become familiar with the platform, boosting engagement and reducing the time to value.
  3. Personalized Onboarding Experience: For customer service tools, consider asking initial setup questions that allow you to personalize the onboarding experience for each team. Tailor subsequent interactions based on this initial input to make the process feel more customized and relevant to each user's needs.

By learning from Productboard's approach to onboarding, you can craft experiences that not only enhance user engagement but also drive higher conversion rates and sustain revenue growth. Focus on minimizing friction, maintaining transparency, and personalizing the user journey to make your SaaS a tool that users will love and rely on.

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Onboarding

Drive User Engagement and Growth with Product-Board's Colleague Invitation Feature

In the highly competitive landscape of SaaS and micro-SaaS, driving user engagement and optimizing conversion rates are crucial for sustainable growth. One effective strategy adopted by Product-Board is the "Invite Your Colleagues" feature, prominently displayed in their user interface. Let's delve into the strategic elements of this feature and how you can adapt these practices to your product.

Strategic Leveraging of User Networks

  • Seamless Integration: By allowing users to invite colleagues directly from the app, Product-Board reduces friction and creates a seamless experience. Users are more likely to engage with this feature when it is easy to use and integrated into their workflow. Adapting this strategy can be beneficial for your product, increasing your reach organically through user networks.
  • Social Proof: Utilizing the phrase "The best products are made together" reinforces the value of collaboration and leverages social proof. Highlighting teamwork and collective efforts can encourage users to invite others, as it suggests that success depends on collaborating within the platform.
  • Minimalistic Design: The interface is clean and straightforward, with clear instructions and minimal required information (just email addresses). This reduces user hesitation and encourages action. Applying a similar minimalist design in your invitation features can enhance user willingness to complete the process.

Increase Conversion Rates through Multi-User Collaboration

  • Pre-Set Email Fields: With pre-set fields for multiple email addresses, Product-Board subtly nudges users to invite more than one colleague. This kind of default setting can increase the likelihood of multiple invites, thereby expanding your user base and increasing chances for higher conversion rates.
  • Call-to-Action (CTA) Button: The clear "Invite" CTA button, coupled with the easy-to-find "Skip this" option, respects user choice while encouraging them to proceed with the invitation. It’s crucial to balance persuasion with user autonomy. Ensure your CTAs are prominent but not overbearing, and always include an easy out for those not ready to take the action.

Adapting These Strategies for Your Industry

  1. Industry-Specific Collaboration: Tailor your invitation text and design to fit your specific industry. For instance, if you’re in the healthcare SaaS space, you might emphasize collaborative patient care. For finance, you could focus on team-based financial planning and audits.
  2. Email Integration: Utilize email integration effectively by providing customizable invitation templates that users can quickly personalize. This can increase the personal touch and effectiveness of invites.
  3. Encourage User Testimonials: Incorporate user testimonials or case studies that highlight the benefits of collaboration within your platform. This can further reinforce the value proposition and drive higher engagement.
  4. Track and Iterate: Implement analytics to track the effectiveness of your invitation features. Monitor the number of invitations sent, accepted, and the subsequent engagement levels of new users. Use this data to continually refine and optimize your approach.

By strategically leveraging your user base for organic growth and ensuring a frictionless, engaging UI, you can significantly boost your SaaS product’s reach and revenue. Take these insights from Product-Board’s approach and adapt them creatively to fit your unique offering and audience.

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Onboarding

Analyzing Productboard's Customer Experience Strategy

In the world of micro SaaS, understanding how successful companies drive traffic and generate revenue is invaluable. Productboard provides an excellent case study. One key insight from examining their interface is their strategic use of onboarding surveys to tailor user experience. Here's how they do it and how you can replicate these strategies to improve your own metrics.

  • User Segmentation through Onboarding Surveys
  • Productboard asks new users to fill out a survey with questions like "What type of work do you do?", "You are looking for a system for", and "How did you hear about Productboard?". This allows them to segment users right from the start and serve personalized content and features.

    Takeaway: Implement a similar survey during your onboarding process to gather valuable demographic and psychographic data about your users. This can help you offer a more personalized experience, thus increasing user engagement and lifetime value (LTV).

  • Personalizing Marketing Efforts
  • The survey includes a question about how the user heard about Productboard. This helps the company analyze the effectiveness of their different marketing channels and refine their strategies accordingly.

    Takeaway: Track the sources of your traffic meticulously. This data allows you to double down on the marketing channels that drive the most effective traffic. You can implement UTM parameters or ask relevant questions during onboarding to capture this data.

  • Streamlining User Onboarding
  • The simple, uncluttered design of the survey ensures that users aren't overwhelmed. The minimal use of fields and a clear "Next" button help guide users seamlessly through the onboarding flow.

    Takeaway: Ensure your onboarding process is straightforward and user-friendly. Minimize the number of steps and fields. A clean, intuitive design can significantly reduce drop-off rates and improve conversion rates.

By incorporating these specific strategies from Productboard into your own SaaS or micro SaaS product, you can create a more engaging, efficient, and profitable user experience. Remember, the key to successful user engagement lies in personalization, data-driven marketing, and streamlined user journeys.

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Onboarding

Boost Your SaaS Business Using Strategies from Product-Board's Onboarding Interface

One of the primary challenges for SaaS entrepreneurs is effectively onboarding new users to ensure they quickly realize the value of your product. By examining Product-Board's onboarding screen, we can identify several strategic design practices that not only improve user experience but also enhance engagement and conversion rates.

  • Personalized Welcome Message: The interface begins with a customized greeting ("Welcome Sarah"). This simple yet effective approach immediately creates a personal connection and makes the user feel valued. As a founder, consider incorporating personalized elements in your onboarding process. Addressing users by their names can make them feel more engaged and appreciated, leading to increased satisfaction and loyalty.
  • Clear Progress Indicators: Product-Board includes a progress indicator ("1 Task to Go"), providing users with a sense of achievement and clarity about their next steps. Progress bars or checklists can significantly improve user motivation and reduce the feeling of being overwhelmed. Implement similar features in your onboarding process to guide users through initial setup, ensuring they don't miss essential steps.
  • Task Breakdown with Visual Confirmation: The screen displays a series of tasks, each accompanied by an icon and a brief description. Each task is also marked with a green check when completed. This visual affirmation boosts user confidence and reinforces a sense of accomplishment. Adopting this strategy in your app can help users easily track their progress and minimize confusion.
  • Multiple Call-to-Actions (CTAs): There are strategic CTAs such as "Go to Features," "Watch video," and "Import features". These CTAs are both directional and functional, providing clear pathways for users to follow. Introduce well-placed, actionable CTAs in your product that guide users towards exploring essential features and completing key actions.
  • Easy Access to Support and Additional Resources: The onboarding screen includes links to further resources like feature videos and import functions. Make sure to offer easy access to helpful tutorials and support documents, addressing potential user queries in real-time. This proactive approach can help reduce churn by ensuring users have all the information they need readily accessible.
  • Subscription and Plan Activation Nudges: Notably, there's a clear nudge towards exploring subscription plans with a trial countdown ("15 DAYS LEFT") and a prominent "EXPLORE PLANS" button. This sense of urgency encourages users to consider moving from a free trial to a paid plan. Utilize similar tactics by integrating subtle yet impactful prompts within your app to drive conversions and upgrades.

Integrating these features into your SaaS product can facilitate a seamless onboarding experience, directly contributing to higher user engagement, satisfaction, and conversion rates. These small yet powerful design choices can be adapted across various industries, ensuring your users not only start using your product but quickly see its value.

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Onboarding

Product-Board's Winning Strategies to Drive Traffic and Boost Revenue for SaaS Founders

At first glance, Product-Board’s interface reveals several key strategies that are instrumental in driving user engagement and generating revenue. Here's a deeper dive into these practices and how you can adapt them to your own SaaS or micro SaaS venture:

  • Task-Driven User Experience

    Product-Board organizes user actions into clear, task-oriented steps. The step-by-step guidance ensures users can accomplish key tasks efficiently, reducing friction and enhancing user satisfaction. This is particularly evident in the task list for creating various types of roadmaps:

    1. Create a feature timeline roadmap
    2. Create a kanban roadmap
    3. Create an objective timeline roadmap

    Application: Implement task-driven onboarding and feature utilization guidance in your app. Break complex actions into digestible steps, guiding users towards successful outcomes with minimal effort.

  • Contextual Information with 'Best for product teams' Banner

    The feature highlighting a "Feature timeline roadmap" with the banner indicating it's "Best for product teams" is a subtle yet effective way of nudging users towards a preferred action. It provides contextual information that helps users make informed decisions quickly.

    Application: Use contextual banners and tooltips to guide users towards features that will add the most value to their experience. Highlight the benefits tailored to their needs to drive engagement and usage.

  • Encouraging Action with Clear Call-to-Actions (CTAs)

    The "Create a roadmap" button is prominently displayed alongside the roadmap options, making it easy for users to take immediate action. This reduces decision paralysis and encourages activity.

    Application: Ensure that CTAs are clear, prominent, and action-oriented. Use concise verb-driven language that compels users to act immediately. Consider also placing supporting CTAs in strategic locations to guide users through your value propositions seamlessly.

  • Detailed Usage Tracking with Visual Indicators

    The sidebar showing "15 days left" under a trial period, along with a "Buy Now" button, creates urgency and facilitates conversion. This strategy effectively leads users to reassess the value they receive and prompts them towards purchasing without being overtly aggressive.

    Application: Implement visual indicators that track key metrics like trial periods or feature use. Create a sense of urgency with countdowns and clear paths to upgrade or purchase. Personalize these indicators based on user behavior to maximize conversion rates.

  • Educational Content Integration

    Product-Board’s "Watch video" option alongside the "Create a roadmap" button offers users additional resources to understand and leverage features effectively. Providing educational content helps bridge any knowledge gaps and ensures users maximize the value derived from the app.

    Application: Incorporate educational materials such as videos, tutorials, or step-by-step guides within your app. This not only helps with user training but also boosts engagement by offering continual learning opportunities.

By weaving these intentional strategies into the fabric of your SaaS product, you can significantly enhance user experience, drive higher engagement, and improve conversion rates. Remember, the key is not just in implementing these elements, but in continually iterating based on user feedback and behavior insights.

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Onboarding

Analyzing Productboard's Roadmap Platform for SaaS Success

Let's dive into the specifics of Productboard's design and strategy to uncover how it drives user engagement, boosts conversion rates, and ultimately increases revenue. For any SaaS founder, understanding these elements will provide actionable insights to implement in your own product.

  • Intuitive Onboarding Process:

    On the screen, there is a tooltip guiding the user through the roadmap creation process. This feature significantly enhances user engagement by providing step-by-step instructions, reducing the learning curve for new users. Implementing an in-app onboarding experience ensures users quickly become familiar with your product’s capabilities, leading to higher initial satisfaction and adoption rates.

  • Template Integration:

    Productboard offers various templates like "Sprint plan" and "Monthly launch roadmap". This not only saves time but also showcases best practices. By integrating templates into your SaaS platform, you provide immediate value to users, which can improve user retention and reduce churn. Templates can be tailored to fit different use cases in your industry, making your product versatile and appealing to a broader audience.

  • Feature Prioritization:

    The choice of "Features timeline roadmap" allows users to plan and visualize feature development over time. This strategic approach helps in aligning the team’s work with company goals. If you allow users to prioritize features and visualize their progress, it can lead to better project outcomes and higher user satisfaction. Additionally, consider adding customizable filters that let users view data in a way that matters most to them.

  • Milestone Markers:

    Highlighting significant milestones visually (like the "Milestone" marker) keeps teams focused on key project outcomes. Applying this in your product can keep users motivated and oriented towards their goals, enhancing productivity and engagement. Milestone markers are especially useful in complex projects where tracking progress can become cumbersome.

  • UI/UX Design:

    The clean, user-friendly interface of Productboard ensures that users can navigate effortlessly. Investing in UI/UX design not only makes your product aesthetically pleasing but also significantly improves user experience and satisfaction. A streamlined design reduces cognitive load, making it easier for users to adopt and continue using your product.

Implementing Productboard's Strategies in Your SaaS

  1. Adopt a Guided Onboarding Process:

    Consider implementing an interactive onboarding process using tooltips and wizards. This will help users understand the core functionalities of your product quickly, leading to better engagement and lower dropout rates.

  2. Introduce Customizable Templates:

    Offer templates that are specific to your industry. Whether it’s marketing, development, or finance, giving users a head start with templates relevant to their tasks can greatly enhance their productivity and satisfaction.

  3. Emphasize Feature Prioritization:

    Enable users to create and visualize timelines for their projects. Integrating features that allow for easy prioritization and roadmapping can help your users stay organized and goal-focused.

  4. Highlight Key Milestones:

    Incorporate milestone markers into your dashboard. This visual cue can immensely help in keeping users on track towards achieving their objectives and celebrating significant project achievements.

  5. Focus on UI/UX Design:

    Prioritize a clean, intuitive interface that facilitates easy navigation. Regularly collect user feedback to continually refine the user experience, ensuring that your product remains user-centric and easy to use.

By adapting these specific strategies from Productboard, you can create a more engaging and productive environment for your users, drive higher conversion rates, and ensure sustained revenue growth in your SaaS business.

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Onboarding

Analyzing Product-Board’s Interface for Enhanced SaaS Strategies

In this analysis, we're diving into the interface of Product-Board, a platform designed to help product teams manage roadmaps and feature releases effectively. By understanding the design and strategic choices made by Product-Board, you can leverage similar techniques to boost user engagement, streamline feature planning, and ultimately drive revenue growth for your own SaaS or micro-SaaS product.

1. User Onboarding and Guidance

  • Interactive Tutorials: Product-Board employs in-app guidance to assist users in navigating their platform. The pop-up message in the image, for instance, provides a step-by-step tutorial to help users set up their delivery plans. Actionable Insight: Implement in-app guidance using tooltips or onboarding tours to ensure users can quickly understand and utilize key features of your product without needing external assistance.
  • Progress Indicators: The use of progress messages like “Good job – your delivery plan is on its way!” provides positive reinforcement and keeps users engaged. Actionable Insight: Incorporate progress indicators and success messages to keep users motivated and improve their journey through your application.

2. Feature Accessibility and Usability

  • Easily Adding Features: The prominent “Add Feature” button at the bottom left of the screen allows users to effortlessly add new features to their roadmaps. Actionable Insight: Make key actions within your application easily accessible by placing clearly visible buttons or icons where users can intuitively find them.
  • Main Navigation Panel: The sidebar on the left provides easy access to main features such as the home screen, roadmap, insights, and settings. Actionable Insight: Structure your navigation to prioritize essential features, making it simpler for users to find and access core functionalities.

3. Engagement Enhancers

  • Urgency Messages: The “15 days left” message near the “Buy Now” button creates a sense of urgency, potentially pushing users towards subscribing or upgrading. Actionable Insight: Use urgency messages to create time-bound incentives for conversion, such as limited-time offers or trial periods.

4. Collaboration and Security Features

  • Sharing Options: The “Share” button at the top right makes collaboration straightforward, enhancing the productivity of teams. Actionable Insight: Facilitate collaboration by including easy-to-use share and invite options, allowing users to involve colleagues or clients effortlessly.
  • User Profiles: Including user initials at the top right indicates personalized profiles, which can help track individual contributions and settings. Actionable Insight: Implement profile customization and identification features to make the user experience more personalized and secure.

By analyzing and adapting these actionable insights from Product-Board, you can enhance the usability, engagement, and conversion rates of your own SaaS application. Focus on user-centric design, streamlined navigation, and motivational cues to create a compelling and efficient user experience that drives your business growth.

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Onboarding

Optimizing User Engagement and Conversion Rates in Product-Board

As we dive into the Product-Board interface, it becomes evident that the company strategically uses specific design and functionality elements to drive user engagement, enhance productivity, and ultimately boost conversion rates. Let's break down some of the practices they are employing that you can adapt for your own SaaS or micro SaaS venture:

  • User-Friendly Interface

    The intuitive layout with clearly labeled components such as "Export Feature", "Import Feature", and "Share Feature" minimizes cognitive load for users. This fosters a seamless onboarding experience and encourages frequent use. Consider mapping out your interface with similar clarity to reduce friction and improve user satisfaction.

  • Search Functionality

    The search bar at the top allows users to find specific features quickly. This is crucial for enhancing user productivity and ensuring they can navigate your product with ease. Implementing an efficient search mechanism can significantly improve user experience and retention.

  • Feature Organization

    The interface categorizes features, using expandable sections (e.g., components and product names). This hierarchical organization helps users to easily track and prioritize features. By enabling such structure, you can assist your users in better managing their tasks and projects, leading to increased engagement.

  • Progress Indicators and Timelines

    Incorporating timelines (e.g., "15 days left") and progress indicators is a great way to visually communicate deadlines and project statuses. Such elements can motivate users to stay on track and complete their tasks in a timely manner. Applying this strategy can enhance user accountability and drive continuous interaction with your app.

  • Collaboration Features

    The ability to share the roadmap or specific features directly within the app indicates a focus on collaboration. Features like these can expand your user base by making it easy for teams to integrate your tool into their workflows. Encourage collaboration features in your SaaS to cultivate a sense of community around your product.

  • Customization Options

    The settings and view (e.g., monthly) customization options give users control over their experience. Allowing users to personalize their interface can lead to higher satisfaction and loyalty. Try to offer customization options that cater to different user preferences and work styles.

  • Actionable Insights and Support

    Look at the easily accessible help and support icons. Providing readily available support options ensures that users can get assistance when needed, reducing drop-off rates. Ensure your product has strong support integrations – such as chatbots, FAQs, and tutorial sections – to guide users through any hiccups.

By adopting these detailed strategies from Product-Board, you can refine your SaaS product to better meet the needs of your users, ultimately driving higher engagement and fostering revenue growth.

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Onboarding

How product-board Drives Engagement and Revenue Growth through Strategic Design Elements

Analyzing product-board's user interface reveals several strategic features and design elements that significantly contribute to user engagement, conversion rates, and revenue growth. These insights can be invaluable for founders and entrepreneurs looking to enhance their own SaaS platforms.

Key Features and Strategies Utilized by product-board

  • Intuitive Roadmap Visualization

    Product-board employs a clean and straightforward roadmap interface. It allows users to easily visualize and plan out their product features over time. This visual cue helps maintain clarity and focus, making it less overwhelming for users to track their product development schedule. Implementing a similar feature in your app can help keep users engaged and informed about upcoming updates, thereby enhancing the user experience.

  • Filtering and Search Capability

    The inclusion of a filter and search feature at the top of the interface allows users to quickly find specific features. This kind of functionality minimizes the time and effort required to locate information, thereby improving user satisfaction and retention. For your platform, consider including robust search and filter options to help users navigate and locate content effortlessly.

  • Call-to-Action Buttons

    The call-to-action (CTA) buttons such as ‘Share’ and ‘Settings’ are prominently placed for easy access. These CTAs are crucial for driving user actions and engagement. The ‘Buy Now’ button on the left sidebar, particularly, serves as a constant reminder and encourages conversions. Placing strategic CTAs in visible areas of your app can drive higher engagement and conversion rates.

  • Personalization Options

    The presence of user initials in the top-right corner indicates options for personalized user settings. Personalization is key to making users feel valued and can lead to improved user loyalty. Incorporate customizable user profiles and settings to enhance personalization on your platform.

  • Clear Navigation Sidebar

    The sidebar on the left provides a streamlined navigation experience. Key items like home, roadmap, and notifications are easily accessible. Simplifying the navigation can greatly improve user experience, making it easier for users to find what they need quickly. Implementing a clear and intuitive navigation system is essential to keep users engaged.

  • Proactive Alerts

    The ‘15 days left’ indicator signals proactive alert mechanisms, encouraging users to take timely actions. These alerts help maintain engagement and can prompt users towards renewal or further engagement with the product. Similar reminders and alerts in your app can keep users well-informed and active.

Adapting These Strategies for Different Industries

While these features are tailored to product-board's platform, similar strategies can be adapted regardless of industry:

  1. Utilize Visual Roadmaps: For any project management tool or scheduling app, considering the implementation of visual roadmaps to simplify planning for your users.
  2. Enhance Search and Filtering: In content-heavy applications like knowledge bases or e-commerce sites, providing advanced search and filtering can immensely improve user experience.
  3. Strategic Placement of CTAs: Ensure that your CTAs are visible and compelling, whether your app is a service provider, an online store, or a subscription service.
  4. Offer Personalization: Across any app or platform, allowing users to customize their experience can boost engagement and retention.
  5. Streamlined Navigation: A straightforward navigation design is crucial for any application to ensure users can easily find and access what they need.
  6. Proactive User Alerts: Use timely notifications and reminders to keep users engaged, be it for subscription renewals, upcoming appointments, or product updates.

By studying and incorporating these strategies, you can enhance user engagement, improve conversion rates, and drive revenue growth in your own SaaS or micro-SaaS products.

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Onboarding

Analyzing Product-board's User Interface and Onboarding Tactics: Actionable Insights for SaaS Founders

In this breakdown, we’ll look at Product-board’s home screen and onboarding sequence to gather actionable strategies to enhance user engagement, conversion rates, and revenue. If you're a SaaS entrepreneur eager to spot what works in driving traffic and revenue, take notes.

1. Personalized Welcome Message

Specific Practice: Product-board greets the user by name, creating a personalized experience instantly.

  • Contribution to Objectives: Personalization in the onboarding process makes users feel valued and increases the likelihood of continued engagement.
  • Adaptation Suggestions: Implement dynamic text replacement to greet users by name after they sign up or log in. Personal touches can be powerful in retaining users, regardless of the industry.

2. Clear Progress and Task Indicators

Specific Practice: A "Let's get started" section highlights a single pending task, making the user's next step clear.

  • Contribution to Objectives: Simplifies the user's initial journey, reducing friction and promoting quick wins. This helps users feel accomplished early on, leading to higher satisfaction and retention.
  • Adaptation Suggestions: Use a progress bar or task list to guide users through setup steps. Clearly defined tasks and achievements can improve user onboarding in a variety of apps, from project management tools to e-commerce platforms.

3. Visual Confirmation of Completed Tasks

Specific Practice: The use of checkmarks for completed tasks provides visual feedback, reinforcing progress.

  • Contribution to Objectives: Positive reinforcement through visual cues can enhance user satisfaction and encourage further interaction with the platform.
  • Adaptation Suggestions: Implement visual confirmation elements (e.g., checkmarks, tick boxes) for all tasks or milestones within your product. This can be particularly effective in educational apps or fitness trackers.

4. Instructional Videos and Helpful Resources

Specific Practice: Embedded videos and prompt links (e.g., "Watch video") offer additional help and context.

  • Contribution to Objectives: Providing educational resources aids in user understanding and ensures they can make the most out of the product, leading to better adoption rates and higher user retention.
  • Adaptation Suggestions: Produce short, instructional videos and FAQ sections that are accessible directly within your platform. Tutorials and guides can decrease user drop-off rates in any industry, from financial services to creative software.

5. Contextual and Timely Call-to-Actions

Specific Practice: Product-board uses persuasive and timely CTAs like "Explore Plans" during the trial period.

  • Contribution to Objectives: Well-placed CTAs encourage users to learn more about premium features, driving trial conversions and increasing revenue potential.
  • Adaptation Suggestions: Strategically place CTAs that match the user's journey. Time-sensitive CTAs can effectively push users towards subscription renewals or feature upgrades in diverse sectors, such as health-tech applications or online learning platforms.

6. Clear Navigation and Tooltips

Specific Practice: A streamlined menu on the left ensures easy navigation, while tooltips provide additional information without cluttering the interface.

  • Contribution to Objectives: Simplifies navigation and enhances user experience, ensuring users can find and use features effortlessly, which keeps them engaged and reduces churn.
  • Adaptation Suggestions: Design a clean, intuitive navigation menu with contextual tooltips to help users understand each option quickly. This is especially useful for complex applications in industries like data analytics or digital marketing tools.

By analyzing and applying these strategies utilized by Product-board, SaaS founders can significantly elevate user experience, boost engagement rates, and ultimately drive higher conversion and revenue. Implementing personalization, clear task guidance, visual feedback, supportive resources, strategic CTAs, and intuitive navigation can be game-changers for your product, irrespective of the niche you operate in.

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Onboarding

Analyzing Productboard's Onboarding Screen for SaaS Success

Let's dive into the strategies, features, and design elements leveraged by Productboard's onboarding screen to understand how they drive traffic, boost user engagement, and catalyze revenue growth. This analysis reveals key insights and actionable practices that can be adapted by other SaaS or micro-SaaS founders.

  • Clear and Welcoming First Impression

    Productboard's welcome message is warm and engaging. It instantly makes users feel valued and appreciated. This sets a positive tone and encourages users to proceed with their journey on a high note. Emulate this by ensuring that your onboarding messages are friendly, personalized, and motivational.

  • Prominent Call to Action (CTA)

    The "Activate account" button is centrally placed and stands out due to its bold color against a clean, minimalistic background. Its prominence eliminates any ambiguity about the next step users should take. For your product, make sure your primary CTA is unmissable and compelling, using contrasting colors and strategic placement to draw attention.

  • Concise Value Proposition

    Productboard succinctly conveys its value proposition: a tool that is simple, powerful, and peace-inducing. This quick, digestible pitch reinforces the reason why users signed up in the first place. Consider refining your value proposition to be clear and concise, ideally communicated within the first few screens during onboarding.

  • Reputable Validation

    The wording, "you'll be glad you've found us," implies confidence and assures users of their choice. Subtle reassurances like these build trust and reduce buyer's remorse. In your communications, use similar affirmations to reinforce the user's decision and reduce friction points.

  • Strong Brand Identity

    Productboard's consistent use of branding elements - from the logo to the color palette - fosters brand recognition. Consistent branding across all user touchpoints creates a cohesive experience. Ensure your brand elements are consistently applied, reinforcing your identity and building trust over time.

  • Social Proof Integration

    The footer features social media icons, subtly encouraging users to connect with Productboard on other platforms. Social proof is a powerful tool for driving engagement and extending brand reach. Make it easy for users to follow your brand on social platforms by integrating social media links directly into onboarding and other high-traffic areas of your app.

  • Seamless User Journey

    The entire screen is designed to be clean and free of clutter, guiding the user smoothly towards the next step. In your design approach, prioritize simplicity and a clear path forward to enhance user experience and reduce drop-off rates during crucial onboarding stages.

By studying Productboard's onboarding strategies and applying these specific tactics, you can improve key business metrics like user engagement, conversion rates, and revenue growth. Remember, the goal is to create an inviting, straightforward, and trust-building user experience from the very first interaction. Adapting these practices tailored to your unique product and audience can significantly enhance your SaaS's success.

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Productboard's User Engagement and Conversion Strategies

Examining Productboard's interface can offer valuable insights into effective strategies for driving user engagement and conversion rates. By dissecting their approach, we can derive actionable steps that can be adapted for other SaaS or micro SaaS products.

Clear Call-to-Action (CTA)

  • Prominent Placement: The CTA button "Take a video tour" is strategically positioned and visually distinct, encouraging users to explore the product features immediately. This is important as it leads directly to potential value demonstration.
  • Use of Actionable Language: The phrase "Take a video tour" is compelling and invites immediate action, emphasizing the product’s value proposition without overwhelming the user.

Application: Ensure your CTAs are clearly visible and use direct, action-oriented language to drive conversions. Buttons should stand out and guide users towards key actions that demonstrate product value easily.

Effective Onboarding Process

  • Personalized Greeting: Addressing the user by their first name creates a sense of personalization and friendliness, making the customer feel valued right from the start.
  • Trial Period Highlight: Highlighting the "15-day Productboard trial" sets clear expectations and creates a sense of urgency, motivating users to explore the platform within the trial period.

Application: Personalize your communication to engage users on a deeper level. Clearly outline trial periods or any limited-time features to create urgency and encourage immediate interaction with your product.

Resource Accessibility

  • Educational Materials: Productboard provides immediate access to an "On-demand Getting Started with Productboard course" and a "Help Center." This helps in quickly resolving any questions while guiding users through the initial stages of using the product.
  • Self-service Support: Providing self-service support options empowers users to learn and resolve issues at their own pace, improving user satisfaction and reducing churn.

Application: Create easy-to-find educational resources and support options to smooth the onboarding experience. Self-service materials like video tutorials, FAQs, and comprehensive guides can enhance user experience and reduce support load.

Communication of Value Proposition

  • Clear Messaging: The statement "Build products that matter, together" succinctly conveys the core value proposition. This helps in immediately aligning user expectations with the product’s capabilities.
  • Visual Demonstrations: The inclusion of a video snapshot that illustrates product features is an effective method to visually convey complex functionalities, making it easier for users to grasp product value quickly.

Application: Clearly articulate your product’s value proposition in just a few words. Use visual content to demonstrate key features and functions to help users quickly understand the benefits and uses of your product.

Continuously Enhancing the User Journey

Productboard’s approach emphasizes the importance of a well-thought-out user journey, from initial contact through onboarding and continued education. By adopting these strategies, SaaS and micro SaaS founders can enhance user engagement, improve conversion rates, and foster revenue growth. Always seek to refine these elements based on user feedback and behavior analytics to ensure the best possible user experience.

These are some explicit strategies gleaned from Productboard's interface that can be tailored to fit different industries or product contexts. Implement these techniques thoughtfully to make a tangible impact on your key business metrics.

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Onboarding

Driving User Engagement and Revenue with Productboard's Email Digest Strategy

Today, we're diving into a specific element of Productboard’s strategy - their weekly email digest. By dissecting the key components of this email, we can uncover valuable insights that you can apply to your own SaaS or micro-SaaS product to boost user engagement and drive revenue growth.

Key Features of Productboard's Email Digest

  • Personalization: The email begins with a personalized greeting, “Hi 4cb9c896,” making it feel uniquely tailored to each recipient. Personalization can increase open rates and engagement. Implementing dynamic content in your emails that uses the user's name or other specific data can help foster a closer connection with your users.
  • Trend Insights: Highlighting “Top Trends” in the subject's workspace plays on our desire to stay informed and competitive. This not only drives engagement but also reinforces the value of Productboard's analytics features. If your app provides any sort of analytics or insights, consider creating recurring reports or digests that highlight trends and key data points for your users.
  • Call to Action (CTA): The prominent “Go to Productboard” button provides a clear and compelling CTA. It's simple, direct, and uses active language, which can help increase click-through rates. Ensure your CTAs stand out and guide users toward meaningful actions within your product.
  • Content Links and Recency: The inclusion of new notes with the label “NEW” creates a sense of recency and urgency. This can be extremely effective in encouraging users to check out what’s new. Use this strategy by clearly marking new content or features in your communications to create a sense of immediate value.
  • Task Assignment: The message includes a note about tasks or notes assigned to the user, driving them to log in and address their responsibilities. Incorporating task reminders or notifications about pending actions can help keep users engaged and active within your platform.
  • User Feedback Loop: Providing an easy way for users to give feedback (“How can we improve this digest? Give us feedback”) not only helps in product improvements but also makes users feel valued and heard. Integrating feedback mechanisms in your communications can lead to better user satisfaction and product iterations.

Adapting Productboard's Strategies for Your Product

  1. Automated Weekly Digests: Create automated email digests that summarize key activities, trends, or changes in the user’s account. This keeps your app at the top of their mind and encourages regular engagement.
  2. Dynamic Content for Personalization: Use dynamic content in your emails to personalize the experience based on the user's behavior or actions within your app.
  3. Clear CTAs: Always include a clear, prominent CTA in your emails. This could be a button that directs users back to your app to complete an action or explore new features.
  4. Highlight New Features and Content: Regularly inform users about new features, content, or updates. Labeling them as “new” can create excitement and encourage them to explore the updates.
  5. Task and Notification Reminders: Send reminders about pending tasks or notifications to nudge users into action, ensuring they remain active and engaged within your app.
  6. Collect User Feedback: Provide an avenue for users to easily offer feedback. This continuous loop of input can help you refine your product and keep users satisfied.

Applying these specific strategies from Productboard's email digest can significantly improve your user engagement, conversion rates, and overall user satisfaction. Remember, the key is to keep your communications relevant, personalized, and action-oriented.

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Onboarding

Driving Engagement and Conversions: Lessons from Productboard's Onboarding Email

Let's delve into a specific element from Productboard's strategy: their onboarding email for users who started but didn't complete a free trial signup. This email is a masterclass in re-engagement and conversion optimization, employing several tactics that other SaaS founders can learn from.

  • Clear and Direct Headline

    Productboard uses a straightforward and engaging headline: "How can we help?" This immediately conveys a supportive and customer-centric approach, inviting users to re-engage positively. Such clarity can significantly impact email open rates and user responses.

  • Personalized Reminder

    The email highlights that the user started the signup process but didn't complete it. This personalized touch acknowledges their previous action, making the reminder relevant and timely. Personalized communication can drastically increase the likelihood of conversion as it resonates more with the user.

  • Single-Call-to-Action (CTA)

    The email features a prominent CTA button: "Activate account." The CTA is concise and action-oriented, minimizing decision fatigue and focusing the user on a single task. Ensuring that your emails or app interfaces have a clear, unambiguous CTA can drive higher conversion rates.

  • Supportive Tone and Contact Information

    The email reassures users by offering help if they encounter any issues, providing an email address for support. This offers an extra layer of security and builds trust. Providing easily accessible support options can help reduce drop-offs and ensure users don't abandon your product due to unresolved issues.

  • Professional Design and Social Proof

    The email design is clean and focused, with plenty of white space that directs attention to the main message and the CTA. Also, adding social media icons at the bottom offers social proof and a way for users to engage with the brand on different platforms. A well-designed, uncluttered email can enhance readability and user engagement.

By incorporating these elements, Productboard aims to convert hesitant or distracted leads into active users. Here are a few strategies you can apply to your own SaaS product:

  1. Personalize Your Communication: Tailor your messages based on user behavior and previous interactions. Automation tools can help you segment users and send personalized reminders or follow-ups.
  2. Highlight a Single Action: Focus your emails or interface on one clear CTA. This reduces confusion and enhances conversion likelihood by directing user attention to one specific goal.
  3. Provide Clear Support Options: Always offer an easy way for users to get help. Whether it’s a dedicated support email, live chat, or FAQs, ensuring users feel supported can improve their overall experience and reduce churn.
  4. Maintain a Clean and Professional Design: Prioritize simplicity and readability in your communication. Use ample white space, clear fonts, and strategic color usage to make your message stand out.
  5. Leverage Social Media: Include social media links in your communications to enhance your brand’s presence and offer multiple engagement platforms for users.

Applying these strategies can help elevate user engagement, conversion rates, and ultimately drive revenue growth for your SaaS product. Reflect on how you can integrate similar tactics into your own workflows and observe the positive impact on your business metrics.

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Onboarding

Analyzing Productboard's Strategies for Driving User Engagement and Conversion Rates

When examining Productboard’s app interface and associated email communication, we can extract numerous actionable insights on driving user engagement and improving conversion rates. Let's dive into the specific strategies and features Productboard employs and how they significantly contribute to achieving their business objectives.

User-Centric Design and Clear CTAs to Enhance Engagement

  • Simplicity in Design: Productboard utilizes a clean and straightforward design. The minimalist layout, with ample white space, ensures that users are not overwhelmed and can easily focus on the key features of the platform.
  • Visual Appeal: The use of a visually appealing dashboard screenshot showcases the primary feature—creating roadmaps. This visual element not only grabs attention but also succinctly communicates the product's value.
  • Compelling Header: The phrase "Build beautiful and flexible roadmaps" immediately tells users what they can achieve with the tool, creating a powerful first impression.
  • Effective CTAs: The "Create a roadmap" call-to-action is prominently placed and uses a contrasting blue color, making it stand out. This encourages users to take immediate action, thus increasing engagement.
  • Timely Reminder: The yellow banner at the top reminds users about the remaining days in their trial period. This creates a sense of urgency, encouraging conversion to paid plans.

Personalized Communication and Onboarding Practices

  • Personalized Greetings: Starting the email with “Hi Sarah,” adds a personalized touch, making users feel valued. This small detail can significantly impact user satisfaction and retention.
  • User Education: The email includes a link to learn how to build dynamic roadmaps, guiding users to make the most of the product. Educational content is crucial in helping users see the value and integrate the product into their workflows.
  • Reassurance and Support: Phrasing like “Happy roadmapping” humanizes the brand, making it more approachable and supportive. Such communication reassures users that help and guidance are available as they navigate the platform.

Actionable Suggestions for SaaS and Micro SaaS Founders

  1. Adopt a User-Centric Design: Ensure that your app's interface is clean and not cluttered. Focus on creating a visually appealing experience that highlights the core features. This can enhance user satisfaction and reduce drop-off rates.
  2. Utilize Strong Visuals: Use screenshots or videos that demonstrate key features of your product. Visual storytelling helps users quickly grasp the value of your SaaS offering.
  3. Clear and Compelling CTAs: Place clear, prominent calls-to-action throughout your app and communication materials. Use contrasting colors and action-oriented language to guide users through their journey.
  4. Leverage Personalization: Personalize your communication with users. Address them by their names and tailor content based on their specific use cases to enhance engagement and loyalty.
  5. Provide Educational Content: Offer tutorials, webinars, or guides to help users understand and leverage your product's full potential. An educated user is more likely to become a retained and satisfied customer.
  6. Implement Timely Reminders: Use banners or emails to remind users of important deadlines, such as trial expirations. Creating a sense of urgency can drive users to make purchasing decisions more quickly.

By adopting and adapting these strategies from Productboard, SaaS and micro SaaS founders can significantly improve user engagement, conversion rates, and overall revenue growth.

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Onboarding

Driving Traffic and Revenue with Productboard's Strategic Design Elements

As entrepreneurs and founders, learning from successful SaaS applications like Productboard can provide invaluable insights. In this analysis, we'll break down the specifics of Productboard's approach to user engagement, conversion rate optimization, and ultimately, revenue growth.

Effective Use of Urgency and Limited-Time Offers

  • Clear Deadline Notification: At the very top of the screen, Productboard prominently displays a banner stating, "You have 3 days left in your Productboard trial." Using a countdown creates a sense of urgency, prompting users to act before their trial ends. This technique can significantly boost conversion rates as users may feel compelled to make a decision within the limited time frame.

Actionable Insight: For your own SaaS, employ a similar urgency strategy by reminding users of impending trial expirations, special offers, or time-sensitive discounts. This can be implemented through email notifications, in-app banners, or personalized messages.

User-Centric Plan Descriptions

  • Plan Differentiation: Productboard succinctly describes each pricing plan (Essentials, Pro, Scale, Enterprise) with both purpose and benefits. These descriptions focus on how each plan can solve specific user problems—e.g., "Connect your backlog to always up-to-date roadmaps" for Essentials.
  • Visual Cues: Each plan is paired with a unique icon, providing a quick visual differentiation. This helps users quickly scan and compare plans based on their features and benefits.

Actionable Insight: When designing your pricing page, ensure that each plan is clearly differentiated with both visual aids and concise, benefit-driven descriptions. Highlight how each plan addresses distinct user needs and pain points.

Compelling Call to Action (CTA)

  • Direct CTA Button: A prominent "Compare and pick a plan" button is strategically placed below the plan descriptions. The button's bright color and direct language spur users into action, making it clear what the next step should be.

Actionable Insight: Implement a compelling and clear CTA that stands out visually. Use action-oriented language such as "Sign Up Now," "Get Started," or "Compare Plans" to guide users towards conversion actions.

Additional Resources for User Support and Engagement

  • Help and Support Links: Below the CTA button, Productboard includes links to the Productboard Academy and Help Center. These resources provide additional support and education, enhancing the user experience and reducing potential friction points.

Actionable Insight: Incorporate easy access to support resources like a help center, FAQ section, or tutorial videos within your app. Empower users to find answers quickly without leaving the platform, which can improve satisfaction and retention.

Continuous User Engagement with Future Insights

  • Upcoming Features Section: Productboard includes a section titled "Always innovating the product management experience," offering insights into upcoming features and planned updates. This keeps users engaged by making them feel part of the product's evolution.

Actionable Insight: Maintain an ongoing dialogue with your users by regularly updating them about upcoming features, improvements, and new releases. This can be done through newsletters, in-app notifications, or a dedicated product updates page. Keeping users informed fosters a sense of community and trust, which can lead to higher engagement and loyalty.

By adopting these strategies from Productboard, you can enhance user engagement, optimize conversion rates, and drive significant revenue growth. Customize these actionable insights to suit your unique product and audience, and watch your SaaS thrive.

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Effective Email Engagement Strategies by Productboard: Key Insights for SaaS Founders

If we look at the attached image of Productboard's "Insights Digest" email, there are several noteworthy strategies and design elements that stand out for increasing user engagement and driving traffic back to their platform. Here’s a breakdown of the specific practices and how you can implement them to enhance user interaction and revenue growth for your own micro SaaS.

1. Personalized Content and Communication

Notice how Productboard addresses the email to "sarahjonas". This level of personalization fosters a sense of connection and relevance. It's not just addressing users by name; personalized content can include custom insights based on user activity, previous interactions, or user-specific data.

  • Actionable Insight: Implement email personalization in your communication strategy. Utilize customer data to provide tailored insights and recommendations.
  • Adaptation Example: For a SaaS offering project management tools, include a summary of the user’s project progress, upcoming deadlines, and relevant feature updates in the email.

2. Highlighting Key Metrics and Trends

The "Top Trends" section provides a snapshot of recent activities (e.g., 0 new notes, ▲100% from previous week), which keeps the user informed about their performance and usage patterns. This visual representation of key metrics can motivate users to engage more frequently with your platform.

  • Actionable Insight: Incorporate a "metrics snapshot" in your communications or dashboards to provide quick, at-a-glance insights.
  • Adaptation Example: If your SaaS is a CRM tool, show the number of new leads generated, emails sent, and responses received over the past week.

3. Clear Call-to-Action (CTA)

Productboard’s email includes a prominent "Go to Productboard" button, which is distinctively colored to draw attention and encourage the user to return to the platform. Effective CTAs are crucial for driving traffic and conversions.

  • Actionable Insight: Ensure your emails and interface have clear, compelling CTAs that guide the user towards the desired action.
  • Adaptation Example: Use a bright, contrasting button with persuasive text such as "Explore Your Dashboard" or "Check Your Progress" to enhance click-through rates.

4. Engagement and Feedback Loop

Productboard smartly includes a feedback link asking, "How can we improve this digest?" This opens a direct line for user feedback, showing users that their opinions matter and helping the company gather valuable insights for continual improvement.

  • Actionable Insight: Integrate a feedback mechanism in your communications and interfaces. This not only improves user experience but also helps gather real-time feedback for ongoing enhancements.
  • Adaptation Example: Include a brief survey or feedback form in your email footers to collect user impressions and suggestions.

5. Relevant Information and Follow-Up Tasks

By mentioning, "There are 8 notes assigned to you", Productboard effectively reminds users of their pending tasks, keeping them engaged and motivated to take action. This kind of reminder is a subtle yet effective way to ensure users return to the platform to complete ongoing tasks.

  • Actionable Insight: Always provide users with clear information about pending activities or next steps personalized to their current status in your platform.
  • Adaptation Example: For a content management SaaS, send reminders about drafts awaiting review, scheduled posts, or unfinished edits with direct links to take action.

By dissecting these specific practices from Productboard’s email strategy, we can glean valuable insights into how targeted communication, strategic presentation of information, and clear action prompts can drive user engagement and traffic. Implementing these elements thoughtfully in your own SaaS can significantly enhance user interaction and contribute to your business's growth and success.

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Effective Strategies in Product-board's User Engagement and Retention

When examining Product-board's user interface, several notable strategies stand out that are directly contributing to their success in driving user engagement and retaining users. Let’s delve into the specifics and see how these can be adapted to improve your micro SaaS business.

  • Personalized Communication: The email addresses the user by their first name ("Hi Sarah"), which personalizes the communication. This simple tactic can greatly enhance user engagement, making each user feel individually valued.
  • Trial Extension Request: They prominently feature a call-to-action (CTA) button labeled "Request a trial extension." By providing an option for an extended trial, they reduce potential user drop-offs, giving users more time to explore the product and increasing the chances of conversion to a paid plan. Implementing a similar strategy can help extend the decision-making period for your potential customers, improving overall conversion rates.
  • Success Story Highlight: The section showcasing how OutSystems improved productivity by 30% acts as social proof. Case studies and success stories can be powerful tools to build credibility and demonstrate the value of your product. This method is not industry-specific and can be adapted by including relevant, compelling case studies or testimonials in your communication channels.
  • Compelling Content: The "Read now" button following the success story encourages further engagement. By inviting users to read more, it keeps them interacting with the platform longer, deepening their understanding and appreciation of the product. Regularly updating your content with such resources can keep your users engaged and returning for more.
  • Social Proof: Displaying logos of recognized companies that use Product-board serves as a robust endorsement and builds trust. Including logos or testimonials from respected clients or well-known brands on your website can elevate your credibility and attract new users.

Let’s discuss how these strategies can be adapted to your contexts:

  1. Personalize User Interaction: Integrate personalization into your emails and in-app notifications, addressing users by their names and tailoring the content based on their usage patterns.
  2. Offer Flexible Trials: Implement a system where users can request trial extensions. Ensure the process is simple and user-friendly. This flexibility can ease user anxiety around time constraints and encourage continued use.
  3. Leverage User Success Stories: Regularly publish case studies and user testimonials. Highlight measurable outcomes to show potential users the tangible benefits of your product.
  4. Create Engaging Content: Continuously update your blog or resource center with insightful articles, guides, and success stories. Encourage deeper engagement by guiding users to additional content.
  5. Showcase Client Logos: If you have notable clients, feature their logos prominently on your site. If starting out, use testimonials from early adopters or industry experts to build trust and credibility.

By implementing these strategies from the Product-board playbook, you can enhance user engagement, improve conversion rates, and ultimately drive revenue growth for your micro SaaS product.

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How Ahrefs' Website Design Drives Traffic and Boosts Conversions

When analyzing Ahrefs' website, it’s evident that they utilize several strategic elements designed to both engage users and drive conversions. Below, we unpack specific practices Ahrefs employs and discuss how you can adapt these tactics for your own SaaS or micro SaaS product.

  • Clear Value Proposition: The first thing users see is a bold, clear statement of Ahrefs' core value proposition: "With Ahrefs, you don’t have to be an SEO pro to rank higher and get more traffic." This straightforward, user-focused messaging can significantly reduce bounce rates and improve engagement.

    Actionable Tip: Clarify your value proposition upon first interaction. Make sure visitors immediately understand what problem your product solves.

  • Compelling Call-to-Action (CTA): The "Start a 7-day trial for $7" button is prominently placed and stands out against the blue background. This CTA is direct and incentivizes immediate action by offering a low-barrier entry.

    Actionable Tip: Ensure your CTAs are compelling, clear, and easy to find. Offer low-risk trials or entry points to encourage users to give your product a try.

  • Social Proof: Below the main CTA, Ahrefs showcases logos of well-known brands (e.g., Facebook, Adobe, LinkedIn) that use their service. This serves as powerful social proof, building trust and credibility.

    Actionable Tip: Incorporate social proof such as client logos, testimonials, or usage stats prominently on your homepage to build trust with potential users.

  • Quantifiable Metrics: Highlighting that "+2,510 trials started in the last 7 days" provides users with quantifiable evidence of the product's popularity and effectiveness.

    Actionable Tip: Use relevant, quantifiable metrics to reinforce the value and popularity of your product. Highlight metrics that potential users can relate to and find compelling.

Incorporating these elements into your own SaaS product’s website can enhance user engagement and conversion rates. Remember, clarity in your value proposition, strategic CTAs, social proof, and quantifiable metrics can collectively create a compelling user experience that drives growth.

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